COVID-19 UpdateUpdated 28th March 2020

To Our Valued Clients

You are a valued partner and client, and we want you to know that we are monitoring the rapidly evolving novel coronavirus (COVID-19) situation. The safety and well-being of our colleagues, staff at your hospitals, and all our clients remains our first priority.

As you know, Governor Inslee has issued a stay-at-home order for Washington state residents.  Like you, we are considered an essential service and will continue to operate, serving all of our clients.

Currently, all Microbiology samples are being rerouted to ZN Labs, a part of Zoetis, in Louisville, KY. Please see for details.

If any other changes are made to service, schedules, or operating hours we will keep you updated.

We appreciate your loyalty and understanding during this difficult time.  

Thank you,     

The Phoenix Lab Team

To ensure you receive immediate updates on any changes to our services, please email to be added to our contact list.

For additional information how Zoetis is responding to COVID-19, please visit